Right of Withdrawal
As a consumer, you generally have the right to withdraw from your contractual declaration within 14 days without giving any reason.

Withdrawal Period
The withdrawal period is 14 days from the day the contract is concluded.

Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of digital content not delivered on a physical medium if the performance has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal once the performance has begun.

Application to Digital Products
Since the Star Citizen digital products we offer (ships, upgrades, game packs, etc.) constitute digital content that is made available or delivered immediately after the conclusion of the contract, the right of withdrawal expires once the delivery has begun.

Declaration of Withdrawal
If you still wish to withdraw from the contract, please send your written declaration of withdrawal by email to: office@chaos-industries.info